To help make your session smoothly, please review the following information prior to coming to BIBTM your appointment

You will receive a confirmation call prior to your scheduled appointment. 

If you answer YES to any of the following questions, please reschedule your appointment. You will not be charged for late cancellation if you let us know or call to cancel. A no-show appointment may still result in a charge for missed session.

  • Have you had a fever of 100.4 or higher in the last 24 hour?
  • Are you experiencing any of the following fever, sore throat, headache, repeated chills, shortness of breath (new), nausea/vomiting/diarrhea or new lost sense or taste or smell?
  • Have you or anyone your live with been diagnosed with COVID-19?
  • Have you been exposed to anyone with COVID-19 in the last 14 days?

What to expect when you arrive at BIBTM?

    1. Fill out your new Health Form and bring to your appointment
    2. You MUST arrive 15 mins early.
    3. Call (518) 371-6332 when you arrive
    4. Please wait in your car until your therapist calls to say you may enter
    5. Face masks are required throughout your session
    6. Your therapist will meet you in the front entrance to do a pre-screening.
    7. You will then be escorted directly into the treatment room.
    8. At the end of the session, you will wait in treatment room until therapists brings you to the front desk area to take payment and schedule future appointments.

We are following the guidelines established by NYS, CDC as well as our professional organizations the ABMP and AMTA. We appreciate your cooperation and understanding of this new process. All staff are tested every two weeks and closely monitored according to the NYS Phase 3 guidelines.

When scheduling understand massage therapy work involves maintained touch and close physical proximity over an extended period, there may be an elevated risk of disease transmission, including but not limited to COVID-19 (SARS-COV2).  All staff/ therapists at BIBTM are following the guidelines established by the CDC, State/local authorities, and their professional massage organizations.  You acknowledge the risks involved and give consent to receive massage and bodywork from the practitioners at Back in Balance Therapeutic Massage, LLC and release them of any liability due to possible infection.