To help make your session smoothly, please review the following information prior to coming to BIBTM your appointment

If you can answer YES to any of the following questions, please reschedule your appointment.

You will not be charged for late cancellation if you let us know or call to cancel otherwise no-show appointment fee may still result in a charge for the missed session.

What to expect when you arrive at BIBTM?

    1. Fill out your new Health Form and bring to your appointment
    2. You MUST arrive 15 mins early.
      **Late arrival may impact your appointment.**
    3. Call (518) 371-6332 when you arrive
    4. Please wait in your car until your therapist calls to say you may enter. Put on your face mask prior to entering office.
    5. Face masks are required throughout your session
    6. Your therapist will meet you in the front entrance to do a pre-screening for every session.
    7. You will then be escorted directly into the treatment room.
      (we are asking you to leave shoes at the front entrance. If you don’t not wish to go barefoot please bring a pair of clean socks to wear.)
    8. At the end of the session, you will wait in treatment room until therapist brings you to the front desk area to take payment and schedule future appointments.

We are following the guidelines established by NYS, CDC as well as our professional organizations the ABMP and AMTA. We appreciate your cooperation and understanding of this new process.

When scheduling understand massage therapy work involves maintained touch and close physical proximity over an extended period, there may be an elevated risk of disease transmission, including but not limited to COVID-19 (SARS-COV2).  All staff/ therapists at BIBTM are following the guidelines established by the CDC, State/local authorities, and their professional massage organizations.  You acknowledge the risks involved and give consent to receive massage and bodywork from the practitioners at Back in Balance Therapeutic Massage, LLC and release them of any liability due to possible infection.